Dear Customer (name blocked for privacy),
I think you are following the correct course of action. However, before you actually file in small claims court send a certified letter to MM letting them know your plan of action and how much you intend to sue them for. Also, give them a deadline to comply or you file suit. Sometimes, all you need to do is threaten legal action to get them to comply. If you do not hear from them by the deadline go ahead and file in small claims.
Sincerely,
soloprac
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